Intercultural Community Worker Health

HELLO!

My name is Xochilt Rodriguez and I am an Intercultural Community worker for Health at Bienvenue à NDG. I speak French, English and Spanish. I’m here to identify the health and social services needs of immigrant persons who live in the NDG neighborhood. I’m here for you!

I CAN

Help you identify the social or health services you need
Help you access translation and interpreting services
Accompany you to appointments
Explain how to access services (including family doctor)

icisante@bienvenuendg.ca

Call me: 438-801-3969

Make an appointment

Are you an immigrant person who recently arrived in NDG?
Do you have questions about health or social services?
Contact me to book an individual meeting!

ABOUT THE PROJECT

The ICW – Intercultural Community Worker – for Health is a pilot project that aims to increase knowledge and access by immigrant families in NDG to the social and health services offered and available.

The mandate of the ICW is to:

Carry out personalized interventions with immigrants to understand their needs and identify the appropriate services needed.

Based on the first evaluation of the personal situation of the participants, the ICW Health can accompany the participants during their first medical appointments, to the pharmacy or during follow-ups.
If necessary, the ICW Health can help participants access interpreting services.
The mandate of the ICW Health is also to break isolation by organizing collective and informative activities or by encouraging registration for activities organized by BNDG.

Explain to immigrant families how the health services work

The ICW Health organizes group meetings with the aim of informing participants about the social and health services available to them and the administrative procedures.
In particular, the ICW Health informs participants of their rights as users of the health and social services network.

Liaise between families and the various health services in the region

The ICW Health promotes the services offered to health and social services.
The ICW Health also informs and raises awareness in the community about the needs of immigrant clients; facilitates communication and provides cross-cultural mediation between immigrant families and caregivers.
The ICW Health will also establish partnerships with health and social services organizations, participate in local or regional consultation meetings and any relevant training.
The ICW Health project is supported by the MIFI.