AGENT DE MÉDIATION INTERCULTURELLE
Intercultural Mediation Agent
The AMI – Intercultural Mediation Agent – project aims to promote the integration and participation of immigrant families from NDG in their new host society. The AMI project is a concerted initiative led by Bienvenue à NDG aimed at creating opportunities for intercultural understanding in the neighborhood, thereby increasing knowledge and experience of diversity. The mandate of AMI is to foster a better understanding between different cultures in addition to acting as a catalyst for harmonious intercultural relations. The project will also contribute to the reconstruction and redefinition of the social network necessary to build a welcoming neighborhood, open to immigration, free from prejudice and fighting against discrimination. AMI will organize numerous activities in NDG in order to create a space for interaction, exchange and discussions between members of recently arrived cultural communities and members of the host society. These activities will be a knowledge transfer space allowing each participant to increase their understanding of the diverse cultural contexts of their neighbors and the different concepts presented. But even more, this learning of openness to cultural diversity facilitated by the AMI, can be transmitted to family members or those around them, whether the person is from here or elsewhere.


Intercultural Mediation
The role of intercultural mediators is both to support migrants and refugees to settle in the new country and to liaise with social actors and institutions so as to understand migrant settlement needs and communicate with respect to their diversity. Intercultural mediators facilitate the expression of immigrants’ needs on the one hand, and on the other collaborates with the operators of public and private services, supporting them in carrying out their activities and participating in the planning, design, implementation and evaluation of social interventions.
The intercultural mediator also plays an educational role:
– Promoting an awareness in immigrants and service operators of the semantic and value codes associated with different cultures, pursuing an intercultural perspective, and pushing services to change culturally.
Linguistic and cultural interpretation:
– Decoding the cultural codes of the two partners of the relationship (usually the immigrant and the native service operator), as well as their verbal and nonverbal communication.
Information on the rights and duties of immigrant users of the service:
– Promoting the knowledge and appropriate use of the service, in order to allow equal access to it. Ex. informative sessions on certain issues such as about vaccinations at the CLSC, etc.
Information for service operators on the cultural codes of immigrant users of the service
– Training for service operators on cultural codes (if there is a need in the staff).
Support to the service, through the analysis of immigrants’ needs and the identification of the most appropriate responses to these needs
– Needs assessment in order to plan an intervention.
Today, sport, culture and the arts exhibit the attributes necessary to promote social ties in general, but also intercultural rapprochement.
Considering intercultural mediation through artistic practices promotes intercultural dialogue and exchange.
Intercultural Mediation Agents BNDG – Agents de médiation interculturelle (AMI)
PROJECTS
Intercultural mediation for young adolescents in the process of integration
OTHER PROJECTS
CULTURAL ACTIVITIES
NDG Intercultural Festival 2020
18th Quebec week of intercultural encounters (SQRI)
2020-2021 Festivals
OFFERED SERVICES
Until June 2021, AMIs are available in the community to support all partner organizations. Trained in intercultural mediation, but even more so, with an exhaustive professional background, AMIs are at the service of the community of Notre-Dame-de-Grâce in order to promote the development of positive intercultural relations.